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FAQ
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What materials are used in your batik fabric?Our batik shirts are made from premium cottonsilk materials with an inner tricot layer.
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How do I care for my batik?Batik care tips for shirts & slim wallet.
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How can I place an order?You can place your order directly on our website or contact us directly via Email.
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Do you provide customisations?Unfortunately, we do not offer customisations at the moment. We appreciate your understanding and hope you find something you love in our current collection!
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Defective or Incorrect ItemWe sincerely apologise if you have received a defective or incorrect item. Please email us at [Hi@pakarbatik.com]with a photo clearly showing the defective area or the incorrect item received. Important considerations: - Motif placements and colours may vary slightly in each piece. - A 1-2cm difference in our given measurements is not considered a defect. - Slight differences in product colours due to lighting and display resolution are not considered defects. We do not offer cash refunds, except in cases where the exact item is out of stock. In such instances, we will provide store credit equivalent to the purchase value of your item(s). Thank you for your understanding and cooperation!
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How long does it take for my shirt order to be ready for collection?Kindly note that all shirt orders require a processing time of 10-14 days from the date of purchase. Once your order is ready for collection, you will receive a notification via email
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Returns & ExchangesWe accept exchanges within 7 days after you receive your products. To initiate an exchange, please contact our customer service team via email at [Hi@pakarbatik.com] with your order number and the reason for the exchange. Thank you!
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DeliveryWe offer doorstep delivery at a flat fee of $10 or free self collection at 1 pickering street.
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